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CONTACT Stockton, Inc. 7940 Cessna Avenue Gaithersburg, MD 20879 USA (301) 527-1550 (301) 527-1503 fax Send us 
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Copyright 1998-1999 Stockton, Inc. All Rights Reserved |
| And by the way we keep you company. |
You are here: Why Use Stockton? > And by the way we keep you company.
When you place your first job with Stockton, there are two things we do immediately.
First, we make sure that the customer service representative you work with is the most knowledgeable about your specific type of work.
Second, we make sure your rep stays with you. Job after job. Year after year.
Unlike some direct mail production shops, we assign one customer service representative to your account. For good.
Our turnover here is absolutely minimal. We make sure of that. So when you begin working with your personal Stockton rep, you form a partnership that you can depend on. Every time.
And your account rep will also always be working with the same account manager, another member of your team.
Together, they will take you from the beginning of each project to the end.
And all along the way, they will ask questions and suggest solutions whenever there is anything that could cause any kind of problem down the road. Your account service team is always there, actively participating in your job along with you.
No surprises, no “I wish I had seen that earlier.” Just a good, solid working partnership that makes sure your job gets done right -- the first time, every time.
And you can be sure your customer service rep will also call you whenever he or she spots a way that we can do something a little bit better, or a little bit more economically.
